Below are a selection of Frequently Asked Questions, please take a look. If you require further support or have a specific question please don't hesitate to contact us:  support@firebolt-group.com
Firebolt Direct LED neon signs have a rated service life of 50,000 — 100,000 hours, which equals nearly 11 years of colorful and vibrant uptime.
No! Firebolt Direct LED neon signs are made of acrylic and do not use glass tubing like traditional neon signs, so there’s no potential for it to break.
Yes! Firebolt Direct LED neon signs consume up to 70%—80% less in energy costs compared to traditional neon signs of the same size.
Your Firebolt sign comes with:
  • - A 6.5 ft (2 meters) transparent cable, so you can hang it just about anywhere in your home, business, or space
  • - A free built-in dimmer so you can adjust the brightness for whatever the mood or occasion needs
  • - Pre-drilled holes for simple, easy wall hanging
  • - A mounting kit for fast hanging
Yes, absolutely. As long as your product meets the requirements of Firebolt's Returns and Refunds policy, your product can be fully refunded.
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